based on 91 happy customers

Reliable Remote IT Support

Whether your team is working remotely or in the office, we can support you without setting foot in the office.

Minimal Contact – Maximum Support

Diamond IT’s offers full off-site support capabilities for our clients throughout Kern County, Fresno County and the Greater L.A. area. While we provide on-site IT support as well, we’re able to take care of our clients with minimal contact and remain dedicated to helping local businesses find ways to ease the challenges of remote work.

Secure, Reliable, Local Remote IT Support

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Tailored Remote IT Support for Your Work Environment

How everyone works has changed. Your IT needs have changed with it. From deploying Microsoft Teams to tailoring your cybersecurity, we take a consultative, holistic approach to ensure that you have a secure, complete solution to help your workforce succeed.

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Security-Focused IT

Your business shouldn’t be compromised by an unsecure IT provider. Our security-first approach to IT means our certified security experts ensure our own network is secure, so we aren’t introducing risks when we connect with your environment.

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Cybersecurity Planning and Training

Your team might be clicking on things with reckless abandon. We offer ongoing cybersecurity training at the executive level and for your staff. To ensure that you can survive any potential cybersecurity incident, we help you create and test an incident response plan. Training and planning is all conducted remotely, efficiently and cost-effectively.

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Support Designed for Your Budget

Whatever your support needs, we have a plan that fits your budget. Check out our IT support options to see how we make IT work for you. We offer pay-as-you-go, discounted blocks of hours and fixed-fee, fully managed support.

With Diamond IT, Remote Support is Safe, Secure and Comprehensive

Businessman with computer contacting IT support remotely from home office
Remote Support

Securely Work From Anywhere

More companies are being exposed to new threats simply because people are working from home with poor security and IT teams are swamped with new remote support challenges. We are a security-first IT services provider. We believe your team should be able to work from anywhere, fully supported by a team of IT professionals who can keep them working safely and productively without hassle.

How Diamond IT works with companies in California

1

Assess

We discuss your needs and goals to determine the best solution to meet them.

2

Plan

We will design a solution that aligns with your business goals and IT budget.

3

Implement

We deliver full-service, worry-free IT solutions and support

4

Monitor

We vigilantly monitor your systems and look for ways to keep your IT and business running optimally.

Diamond IT by the numbers

Established
1990
Bakersfield, CA
Client Satisfaction Rating
9.7 / 10
3,200+ reviews
Average Client Uptime
75.99%
Ask us about our uptime
4.9
Based on 91 reviews
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Diana Ortiz
23:40 21 Nov 24
The Techs are the very best always kind and knowledgeable. They ROCK!!
Dr Juanita Webb (Dr J)
23:07 04 Sep 24
hesham elshazly
19:17 27 Aug 24
awesome job
Joanne Bender
23:04 11 Jun 24
Our CPA firm has been with Diamond IT for over 14 years beginning with in house support and then transitioning to the Cloud in 2013. They have provided excellent technical & personalized service from day one. The entire staff continues to be professional, knowledgeable & responsive to our needs. We highly recommend their services!
Adrianna Aguilar
13:36 06 Jun 24
Tim Thornton
18:13 09 Feb 24
Great work as ususal
Tim Thornton
18:18 18 Jan 24
Gretchen Ryan
20:24 09 Jan 24
Rodolfo Diaz-Navarro
18:39 02 Jan 24
Cece Coldiron
22:55 13 Nov 23
Accounts Payable
18:37 03 Nov 23
James Clifford
20:36 12 Oct 23
Lewis Shomer
14:04 06 Oct 23
great
PERLA FIKTER
23:44 18 Sep 23
Liz Garcia
00:35 13 Sep 23
Leanndrea Weible
05:03 18 Aug 23
Raquel Escobar
18:41 31 Jul 23
Robert Gillyon
20:41 22 Mar 23
Had nothing but good experience.
David Korse
22:37 15 Mar 23
lisa hughes
21:08 09 Feb 23
was helpful explaining what and why, worked with what we had on hand, contacted CEO by end day for more updated information. thank you, RoyLH
Charles Baldwin
18:41 09 Feb 23
The technicians I've spoke with are always efficient at solving my issues and very professional to work with.
Albert Lopez
21:34 16 Oct 22
Nick called right away, addressed problem and called back to make sure issue was resolved. Quick reply and quick fix.
Jay D
06:42 03 Dec 21
Nick provided prompt support and sought another path for making contact when the primary method wasn't available. Once the service call was started he was very efficient and courteous. He also clearly wanted to make sure all issues were resolved before ending the call. The Diamond IT remote interface also worked very well. ---JD
Theresa Oaks
23:10 07 Aug 21
This company is wonderfully professional, quick to respond, and extremely knowledgeable. They took what was an incredibly frustrating problem for me, and made short work of it. I highly recommend Diamond IT for all IT needs
L W
22:33 19 Jul 21
Great people, quick fixed my problem!
S. GONZALEZ JR
04:40 20 Nov 20
Tommy is amazing. I have had multiple visits and he has always provided excellent service. It’s normal for him to go above and beyond to make sure all is working well. Keep up the great service Tommy!
Eric Samuels
17:40 02 Nov 20
Great support! I was in a rush to switch computers and Tommy helped me through the process very quickly! Also appreciated that he followed up with me.
Jay Schlosser
22:33 27 Jan 20
We use Diamond on an unlimited plan. It's a little pricey but in this day and age, having an IT pro on-demand is worth the expense. They've been pretty responsive every time I have an issue.
Thomas Woods
16:40 14 Feb 19
always a pleasure to do business with Diamond. From hardware orders to tech support I have seen this company grow as I have been a client for 14 years +...… Their customer service is awesome and I always feel like they truly care about our firm....
professional providing remote IT support from home

Other Providers May Introduce Malware Onto Your Network

IT services companies are frequent targets of cybercriminals and many managed service providers don’t follow cybersecurity best practices, opening themselves and their remote clients up to a full blown cybersecurity attack that could cost you hundreds of thousands of dollars. Make sure you work with cybersecurity experts to remotely support your IT.