About Matt Mayo, CEO of DiamondIT

Matt Mayo has 20 years technology field experience and is the owner/CEO of DiamondIT. He is an entrepreneur who believes in being the very best at what he does while also never taking himself too seriously.

DiamondIT Adds Account Manager

Telecom, Customer Service Highlight Carpenter’s career

Bakersfield, CA – (5/25/17) -– DiamondIT, a premier regional technology services organization in central and southern California, is enhancing its team of IT experts with the addition of Chad Carpenter, who will be filling the role of Account Manager for DiamondIT.

“Chad brings a wealth of knowledge to DiamondIT that will help us give our clients the competitive advantage they need in today’s technology-driven economy,” said Matt Mayo, DiamondIT CEO.

Carpenter’s 16-year technology career includes 13 years in telecommunications, sales at Ricoh Business Systems, and many years of dedicated customer service. He holds an associate’s degree in business administration from Bakersfield College.

With extensive knowledge of all facets of the telecom field, Carpenter will work with the DiamondIT team to deliver top-quality, personalized technology solutions for California businesses in the Bakersfield region.

Carpenter and his wife of 16 years have a son, 14, and a daughter, 11. Carpenter coaches local ice hockey and lacrosse teams and is a Ronald McDonald House volunteer.

For more information on DiamondIT, visit our website or call us at (877) 716–8324.

Check us out on social: Facebook LinkedIn YouTube Twitter

 

Matt Mayo

DiamondIT

(877) 716-8324

matt.mayo@diamondit.pro

 

About DiamondIT: #DiamondIT was originally established in 1997 as a hardware reseller and grew by capturing large computer hardware and software contracts throughout California. As the industry changed, Diamond Technologies rebooted itself in 2005. The new Diamond Technologies, Inc. emerged as an IT consulting, support and training organization specializing in all facets of business technology with an emphasis on solutions, not products. DiamondIT works with different and unique organizations to deliver technology solutions just as unique and customized to every specific need.

Alexander Claytor Joins DiamondIT as Sales Engineer

Claytor Brings Years of Enterprise-Level Expertise

Bakersfield, CA – (5/25/17) -– DiamondIT is proud to announce the latest addition to our team of sales engineers, Alexander Claytor. Mr. Claytor joins an already stellar team of sales engineers who provide DiamondIT clients with IT management, consulting, support and training.

Originally from Anguilla, British West Indies, Mr. Claytor attended The Master’s Institute of Technology with a focus on Computer Systems Administration. For almost 20 years, Mr. Claytor has been mastering enterprise-level IT infrastructure. For the past several years, he has been primarily focused on Industrial IT systems architecture and security (ICS/SCADA). Having previously owned multiple businesses, he consulted for some of the largest corporations in the world. He is most at home doing research and development and being out in the field supervising deployment and commissioning of infrastructure.

“Alexander Claytor is a seasoned and talented professional who has a vast knowledge of the technology industry. He is a valuable addition to the DiamondIT team, and I look forward to working with him on our unique and customized technology solutions for every specific need,” said Matt Mayo, DiamondIT CEO.

Continually improving his education and keeping in pace with the speed of technology, Mr. Claytor holds certifications in U.S. DoHS 100W & 210W for Control Systems, Wonderware App Server & InTouch for Sys. Platform 2014, MCSE and CCNA.

When not working, or improving his IT knowledge base, Mr. Claytor spends time with his family. His hobbies and passions include muscle cars and antique wooden sailing yachts.

For more information on DiamondIT, visit our website or call us at (877) 716–8324.

Check us out on social: Facebook LinkedIn YouTube Twitter

 

Matt Mayo

DiamondIT

(877) 716 – 8324

matt.mayo@diamondit.pro

 

About DiamondIT: #DiamondIT was originally established in 1997 as a hardware reseller and grew by capturing large computer hardware and software contracts throughout California. As the industry changed, Diamond Technologies rebooted itself in 2005. The new Diamond Technologies, Inc. emerged as an IT consulting, support and training organization specializing in all facets of business technology with an emphasis on solutions, not products. DiamondIT works with different and unique organizations to deliver technology solutions just as unique and customized to every specific need.

3 Reasons DiamondIT is More Than Just Your Cloud Sherpa

cloudpeakWhen your organization is not operating at its most efficient, you should be asking yourself and colleagues how to improve productivity. Perhaps you’ve simply been fixing IT breaks for quite some time but find that you now need a full-time solution offering more for your money.

The one thing you don’t want to do is replace one set of challenges for another. You need a change in experience for your mission-critical technology to work correctly.

So far, you’ve been following our series of articles on the Ways to Work Smarter through the Cloud. You recognize where you are in the cloud transition. And, if you read our article on the 5 Ways DiamondIT is Your Sherpa to the Cloud, you recall that implementing a cloud transition is a lot like hiking to the peak of a mountain.

What sets DiamondIT apart from the other solution providers out there is we don’t just promise quick, inexpensive IT solutions. We provide a long-term strategic IT solution that lets your business thrive.

5 Ways DiamondIT is Your Sherpa to the Cloud

sherpasHave you ever hiked a rigorous mountain? Ever considered tackling Mount Everest or some other massive peak? If so, you likely understand all the planning and work that goes into making your trek a success.

Just as hiking a large mountain is an involved process, so is your journey to the cloud. While there tends to be an oversimplification of how easy transitioning to the cloud will be, it truthfully requires a lot of preparation – a proper route, appropriate supplies and an appetite for adventure.

Many major summits require the assistance of an experienced guide. It’s no different with moving to the cloud.

Consider DiamondIT your Sherpas to the cloud.

Why Small Cloud-Hosting Firms Provide a Seamless Transition to the Cloud

The evolution of cloud technology is redefining your business. You may have joined the cloud movement already. Or perhaps you’re attempting to put off cloud adoption as long as possible. Either way, your business will be implementing cloud services – in part or in full – in the next few years, whether you want to or not.

To prepare for the inevitable, your first step for transitioning is to understand where you are on the cloud spectrum.

Every company falls into one of three categories when considering a transition to the Cloud

1. Cloud Enthusiast

You are familiar with the cloud, you have already implemented some cloud applications, and are ready to move forward with a full-scale transition.

2. Cloud Explorer

You know the cloud has some advanced capabilities and are ready to explore the way it can help resolve the challenges your company faces.

3. Cloud Resister

You are aware there is an issue with the capacity, flexibility and security of your current on-premise server but aren’t even considering the cloud as a viable solution to your problems. See our previous article Ways to work Smarter Through the Cloud.

Each of these cloud statuses have one thing in common. They each need a reliable partner for successfully moving into a cloud-based IT environment.

7 Ways to Work Smarter through the Cloud

Working smarter, not harder, is the best way to increase your competitive advantages in today’s fast paced world.

cloud-ecmTake, for example, the story of one of our legal clients. Picture a court room with two attorneys. One has a laptop and a small portable printer. The other is lugging around boxes of files. When it comes time to reference a critical piece of evidence, one lawyer quickly downloads the file from their cloud network and prints it out. The other is hustling to find the file in one of their many boxes.

Now, which attorney is working more efficiently and, consequently, producing trust with their client, increasing probability of future business?

Desktop as a Service is one of our many premier cloud solutions that offers enterprise-grade technology at a more reasonable price point. In essence, it gives you access to your work anytime, anywhere, with an ease of use that will reduce the stresses your organization faces every day.

The Most Popular Apps Being Downloaded by Professionals: IT Pros Need to Communicate to Ensure Safety and Productivity of Apps

There was a time when employees were told which software and applications to use (and not use) in the office – and regardless of the efficacy of the products, employees worked on software that may not have been updated in years.  Today, there is a growing trend of professionals in multiple industries who wish to download the applications of their choice onto their mobile devices.  Many of these applications can be for traveling, expense reporting, and other duties.

Experts in technology attribute this change in worker’s attitudes to the iPad which made its debut 7 years ago. The iPad “consumerized” technology and gave people a sense of IT-freedom.  HR executives, according to Forbes, say that letting employees have more control over their work tools can be a powerful motivation to work smarter.

smb

 

That said, while workers want to choose their apps, many organizations are asking their employees to partner with their IT departments to ensure that the company network and data remain secure.  This is especially important if employees download applications directly onto work-related smartphones, tablets, and laptops.  Companies need to manage their mobile devices and make sure their IT infrastructure can support the application.

All I Want for the Holidays: DiamondIT Engineers Discuss Their Favorite Business and “Fun” Technologies for 2017

Every holiday season, technology analysts and reporters write up seemingly hundreds of articles about their business technology picks for the New Year.  But what about the people who are on the front lines, working with customers on creating a seamless, working IT infrastructure?  These are the strategists – charged with deploying the servers, next-gen firewalls, security features – everything to help a business run smoothly.

We asked some of our DiamondIT engineers what business technologies would they recommend to their customers in 2017? But life is not just about work – so we also wanted to know, what “fun” cool, tech gadgets would DiamondIT engineers recommend as well (and by the way, some of these tech toys have serious business purposes as well!)

Steve Davis, Senior Systems Engineer

Steve Davis, Senior Systems Engineer

Let’s explore the business side first:

Windows Server 2012/2016:

Still using Windows Server 2003 or 2008?  Well, Steve Davis, senior systems engineer and Cody Cooper, senior support engineer would like to see organizations upgrade to Windows Server 2012/2016.  While Windows Server 2003 and Windows Server 2008 were solid products, Windows 2003 has been completely unsupported since July 2015 and Windows 2008 R2 left mainstream support in 2015 and is on extended support until 2020 (meaning no updates aside from security patches).

Many years later, Microsoft has made major changes that are more suited to the 2016/17 world.  For instance, Windows Server 2012/2016 has revamped its security options to become a more holistic product suited to today’s threat landscape.  In addition, Windows Server 2012/2016 offers more affordable options for storage.  One of the main benefits is the ability to deploy Microsoft’s Hyper-V for virtualization purposes.

More IT Security Training:

Security is one of the top IT concerns today, ranking up there with the top threats in the United States.  IT experts caution that data breaches are not a matter of “if” but when.  Since cybercriminals are out in force, Cody says, “All employees of an organization should receive annual security training.” Cody noted that often workers are responsible for many of the vulnerabilities that occur.  After all, it is not hard, even for a tech-savvy employee, to accidently click on rogue emails and links, exposing their business networks to data breaches and viruses.

Cody points out that while “bring your device” BYOD is a windfall for businesses – saving companies lots of money on hardware costs — it is also a policy that needs to be instituted with guidelines or policies.  These BYOD policies are intended to instruct employees on which websites and applications are appropriate for use on their personal devices when connected to the work VPN.

 

Cody Cooper, Senior Support Engineer

Cody Cooper, Senior Support Engineer

Most organizations that implement strict BYOD policies do very well in keeping their networks safe.

Cody says that annual IT training can be helpful in educating employees about how to identify strange emails or counterfeit websites.  “Today’s cybercriminals are savvy, and counterfeit websites can look a lot like the real thing,” says Cody.

The cool tech gadgets for 2017!

Here’s the deal – business technology is interesting and helpful, but sometimes a techy just needs to have some fun.  DiamondIT employees love creative and fun technology products from drones to smart watches.  Here is what they are hoping for this holiday season:

Virtual Reality (or VR):

vr

DiamondIT employees, including both Cody and Steve, need some VR time! There are a ton of virtual reality products out there ready at all price points, including Oculus, Samsung, PLAYSTATION 4 and many others. What is so amazing, is that simple lightweight hardware devices such as visors/goggles or even Cardboard  (Google Cardboard that is) and your phone, can transport you from your living room to a battle with a dinosaur; a gun fight in the old west; the feeling of being atop a sky scraper with scary views that look as if you are hundreds of feet high.

If you are wondering if VR has a place in businesses – the answer is YES! There are myriad of ways to incorporate VR into the workplace. For instance, meetings and conferences can be turned into virtual off-sights, whisking workers to an exotic location for a fraction of the cost and travel time, according to Successful Meetings Magazine.  Immersive sales videos are another way to use VR technology in the business world. Imagine walking a job site, reviewing the interior and exterior of a car, or doing a museum tour without leaving your office or home!

Smart Devices: 

internet-of-things-pros-cons

Cody does not want to get up from his couch this holiday season and apparently, millions are in synch with that.  The “Internet of Things” (IOT), is a term that refers to how everyday objects have network connectivity, allowing them to send and receive data.  This IOT technology has created smart devices ranging from talking refrigerators to just pushing buttons to have your Hulu or NetFlix appear – without having to scroll on your television screen or even get up from the couch. And now we can talk to our devices through the likes of Siri, Alexa, and Cortana.

IOT is not just a hit in the consumer world creating fun gadgets that offer updates and information, but its business applications are endless.  In the health world, TechTarget says that devices such as heart and biochip monitors are improving the way doctors are receiving information from their patients (both humans and animals).  Connected traffic signals to “smart” production services in factories are changing and improving the ways people work and travel.

So, if you have a couch potato only willing to press a few buttons while taking off for the holidays, like Cody, then just know, the technology they are using to “rest” is also being used to make a better world.

Drones:

Today your child and “adult kid” can purchase fairly sophisticated drones from about $35 to $1,000 depending on capabilities, size, and design.  These flying machines can reach heights and distances that can wow even the most cynical.  Why a drone?  Well, most people think drones are about spying on people, which is right, but there are other applications as well.  For instance, the new camera options can take pictures from many different views – even from angles and distances you could never go.

drone-2

These flying machines can reach heights and distances that can wow even the most cynical.  Why a drone?  Well, most people think drones are about spying on people, which is right, but there are other applications as well.  For instance, the new camera options can take pictures from many different views – even from angles and distances you could never go.

The business applications for drones are endless.  Yes, government agencies can use them for spying purposes, but many industries such as engineering, construction, and others use the flying camera devices for photos and data collection that can be used for analytical and planning purposes. Drones will also help Virtual Reality designers incorporate real world visuals into the Virtual worlds users will experience – whether walking, running or jumping.

If a drone is on your holiday list, be sure to fully research local and federal laws concerning the operation of a drone in your area. Personal and commercial use of drones may require special licensing.

Wearable Tech: Smart Watches

David Rice, the COO for DiamondIT, has his own favorite “fun tech gadget:” smart watches. The most famous of the smart watches are from Apple.

apple-watch

The newer versions of the watch, the  Apple Watch Series 2 with built-in GPS, lets you leave your iPhone at home when you go for a run or ride — and still measure your workout accurately, for instance.  While the charging time is only a few hours, battery life is typically less than 24 hours. LG also came out with a “smart watch.”  According to Wired, “…the LG Watch Urbane 2nd Edition is LG’s sleeker, higher-end lineup of smartwatches…and it doesn’t need your phone to connect to the Internet. It does that through a built-in radio, which can connect to LTE and 3G.” David said he is sticking to his FitBit Surge activity tracker/watch until the “smarter” watches have a battery life of a week or more.

The business applications for smart watches are many, from looking fashion forward to using the watch’s applications for work.  You can check travel times and updates on the watch, as well as share work with colleagues by downloading such apps as Slack and even Microsoft’s One Drive.

Whatever your tech desires are for 2017, DiamondIT wishes you happy holidays and a wonderful 2017. Just remember to use good digital safety-sense like changing the default password on that new IoT device!

 

 

Tips for Shopping Safely Online During the Holidays

There is good news regarding online shopping.  For years, after being barraged with news of security breaches at large retailers such as Target and DSW, experts are starting to see some light at the end of a very long tunnel: according to eWeek, the instances of credit card fraud are down for consumers who have the new EMV chips on their cards.  One of the most perilous online shopping hazards has been the ability of cybercriminals to steal credit card numbers.  Now the EMV chips have made that much more difficult.

The High Price of a Cybersecurity Attack: Security Breaches Can Cost an Average of $38,000 for a Small Business

cybersecurity-month

No excuses.  Today, businesses have been warned – if they do not take the necessary precautions, the likelihood of having their network compromised or data and identities stolen, is not a matter of “if” but “when.”

Homeland Security declared October as National Cyber Security Awareness month, and in turn hopes to make everyone aware that while all businesses and private persons have vulnerabilities, the right approach and cybersecurity plan, can make a world of difference.