Legacy Telephony Technologies Get Swept Aside as VoIP Continues to Reap High Adoption Levels


Landlines for both businesses and consumers are becoming more and more a “thing of the past.” Industry and government reports show that VoIP (Voice Over Internet Protocol) technology services are becoming the preferred standard for businesses.  Likewise, on the consumer side, trends show that for the first time ever, in US households, landlines are now in the minority and mobile phones are the primary form of communication.

Upshot — lots of news in the telephony arena – let’s take a look:

5 Ways To Make Cloud Easier to Use

Change is scary, especially when it pertains to your business. You’ve made the important decision to implement a cloud-based technology solution, but now things seem complicated. How will all the files and emails be accessed? How much down time is expected? What if current applications don’t work properly?

The cloud, when implemented properly, makes everyone’s life easier. But if you rush through the process, or skip any of the 5 vital steps listed below, it can make your work environment cumbersome, and reduce the impact of your exciting investment.

Here are 5 ways to simplify your cloud usability:

3 Reasons DiamondIT is More Than Just Your Cloud Sherpa

cloudpeakWhen your organization is not operating at its most efficient, you should be asking yourself and colleagues how to improve productivity. Perhaps you’ve simply been fixing IT breaks for quite some time but find that you now need a full-time solution offering more for your money.

The one thing you don’t want to do is replace one set of challenges for another. You need a change in experience for your mission-critical technology to work correctly.

So far, you’ve been following our series of articles on the Ways to Work Smarter through the Cloud. You recognize where you are in the cloud transition. And, if you read our article on the 5 Ways DiamondIT is Your Sherpa to the Cloud, you recall that implementing a cloud transition is a lot like hiking to the peak of a mountain.

What sets DiamondIT apart from the other solution providers out there is we don’t just promise quick, inexpensive IT solutions. We provide a long-term strategic IT solution that lets your business thrive.

5 Ways DiamondIT is Your Sherpa to the Cloud

sherpasHave you ever hiked a rigorous mountain? Ever considered tackling Mount Everest or some other massive peak? If so, you likely understand all the planning and work that goes into making your trek a success.

Just as hiking a large mountain is an involved process, so is your journey to the cloud. While there tends to be an oversimplification of how easy transitioning to the cloud will be, it truthfully requires a lot of preparation – a proper route, appropriate supplies and an appetite for adventure.

Many major summits require the assistance of an experienced guide. It’s no different with moving to the cloud.

Consider DiamondIT your Sherpas to the cloud.

Why Small Cloud-Hosting Firms Provide a Seamless Transition to the Cloud

The evolution of cloud technology is redefining your business. You may have joined the cloud movement already. Or perhaps you’re attempting to put off cloud adoption as long as possible. Either way, your business will be implementing cloud services – in part or in full – in the next few years, whether you want to or not.

To prepare for the inevitable, your first step for transitioning is to understand where you are on the cloud spectrum.

Every company falls into one of three categories when considering a transition to the Cloud

1. Cloud Enthusiast

You are familiar with the cloud, you have already implemented some cloud applications, and are ready to move forward with a full-scale transition.

2. Cloud Explorer

You know the cloud has some advanced capabilities and are ready to explore the way it can help resolve the challenges your company faces.

3. Cloud Resister

You are aware there is an issue with the capacity, flexibility and security of your current on-premise server but aren’t even considering the cloud as a viable solution to your problems. See our previous article Ways to work Smarter Through the Cloud.

Each of these cloud statuses have one thing in common. They each need a reliable partner for successfully moving into a cloud-based IT environment.

7 Ways to Work Smarter through the Cloud

Working smarter, not harder, is the best way to increase your competitive advantages in today’s fast paced world.

cloud-ecmTake, for example, the story of one of our legal clients. Picture a court room with two attorneys. One has a laptop and a small portable printer. The other is lugging around boxes of files. When it comes time to reference a critical piece of evidence, one lawyer quickly downloads the file from their cloud network and prints it out. The other is hustling to find the file in one of their many boxes.

Now, which attorney is working more efficiently and, consequently, producing trust with their client, increasing probability of future business?

Desktop as a Service is one of our many premier cloud solutions that offers enterprise-grade technology at a more reasonable price point. In essence, it gives you access to your work anytime, anywhere, with an ease of use that will reduce the stresses your organization faces every day.

Developing an IT Infrastructure to Fit Your Business Needs  in 2017:  A Discussion with Matt Mayo, CEO, DiamondIT

Today there are many slick commercials and advertisements with smart-looking individuals holding tablets and working away using the newest technology to grow their businesses.  There are slogans suggesting that organizations who procure the latest applications and hardware are the ones that become more productive…more successful.  While these technical ads may be true to a point, there are many organizations in the real world that still struggle to determine the most practical, budget-friendly yet effective IT infrastructure.   Everyone wants to work smarter.  Everyone wants to have a safe and secure network.  But not everyone knows how.

We sat down with Matt Mayo, CEO of DiamondIT, and asked him how businesses and organizations can get the most out of their IT in 2017.  matt-mayo

As a solution provider with offices in Bakersfield and Los Angeles, California, DiamondIT works with a number of businesses and organizations in a multitude of industries from healthcare to education and has great insight into the needs of the business end-user.

Below is part one of Matt’s interview discussing the latest trends in IT for 2017.

Assessing Your Hardware for the Cloud: How We Decide What’s Worth Keeping

What I have discovered, when embarking on a migration to the cloud, customers fall into two categories: glass-half-full and glass-half-empty folks. The first group tends to think the change will happen in a flash –  with all their storage, documents, protocols and more migrated seamlessly. The other half worries that a cloud migration is going to cost more than they can afford and cause countless headaches. In reality, the process falls somewhere in between (which is also where many of our customers fall on the optimism spectrum).

Migrating to the cloud is an important step for many companies and organizations – across industries.  The benefits of jumping either from an on-premise infrastructure to the cloud or from one cloud to another are many, including cost, scalability, and security.

Secure, Hosted Email Exchange Can Help Small Businesses More Easily Manage Emails – Even Remote Workers

Now that driverless cars are right around the corner, some classic car enthusiasts are getting nervous. Remember the purr of a manual transmission? They don’t make cars like they used to. The strong and seamless metal bumper that can withstand an errant highway pebble has been replaced with plastic crumple zones that dent in a stiff breeze. Most cars are now automatic and some newer models can parallel park themselves.

Progress happens for a reason, as we all know. Small-impact durability has been traded for life-saving features and independence is being traded for integration. Over time, these luxury features become ubiquitous.

A similar evolution has occurred with Microsoft Exchange email servers. On premise technology that was refined by the enterprise is now much more accessible to small business owners. So why does everyone keep saying move to the cloud?

How to Manage Your School’s Transition to VoIP


The migration of schools to voice-over-internet-protocol (VoIP) phone systems has been a long time coming. Legacy phone systems have been a money sink for long enough that school districts across California are leaving these sunk costs for technologies that will start saving them money. To further contribute to this, the FCC recently changed the E-rate funding system. While schools used to get discounts on their phone and voice systems, discounts on telecommunications technologies are now getting phased out. In lieu of depending on these telecom companies, it’s making more sense from a budget perspective to have your own premise-based VoIP setup. These changes fall in line with modified requirements for emergency notifications, for which VoIP is the ideal technology.