7 Ways to Work Smarter through the Cloud

Working smarter, not harder, is the best way to increase your competitive advantages in today’s fast paced world.

cloud-ecmTake, for example, the story of one of our legal clients. Picture a court room with two attorneys. One has a laptop and a small portable printer. The other is lugging around boxes of files. When it comes time to reference a critical piece of evidence, one lawyer quickly downloads the file from their cloud network and prints it out. The other is hustling to find the file in one of their many boxes.

Now, which attorney is working more efficiently and, consequently, producing trust with their client, increasing probability of future business?

Desktop as a Service is one of our many premier cloud solutions that offers enterprise-grade technology at a more reasonable price point. In essence, it gives you access to your work anytime, anywhere, with an ease of use that will reduce the stresses your organization faces every day.

The Most Popular Apps Being Downloaded by Professionals: IT Pros Need to Communicate to Ensure Safety and Productivity of Apps

There was a time when employees were told which software and applications to use (and not use) in the office – and regardless of the efficacy of the products, employees worked on software that may not have been updated in years.  Today, there is a growing trend of professionals in multiple industries who wish to download the applications of their choice onto their mobile devices.  Many of these applications can be for traveling, expense reporting, and other duties.

Experts in technology attribute this change in worker’s attitudes to the iPad which made its debut 7 years ago. The iPad “consumerized” technology and gave people a sense of IT-freedom.  HR executives, according to Forbes, say that letting employees have more control over their work tools can be a powerful motivation to work smarter.

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That said, while workers want to choose their apps, many organizations are asking their employees to partner with their IT departments to ensure that the company network and data remain secure.  This is especially important if employees download applications directly onto work-related smartphones, tablets, and laptops.  Companies need to manage their mobile devices and make sure their IT infrastructure can support the application.

Using Multi-Function Products to Master Your Law Firm’s Documentation

5-4Shelly Bryant of Bryant | Whitten, LLP had the same problem that his opponents in the courtroom had: too many documents, too much clutter. It’s an issue that plagues law firms across California and beyond. When Shelly came to us for a consultation, we provided him with a streamlined cloud solution that made his documents and files easier to access than he could have dreamed.

Efficiency is the name of the game. When Shelly goes into mediation with a client now, the opposing attorney often shows up with boxes upon boxes of paperwork. Meanwhile, Shelly simply brings his laptop and a mobile printer. It isn’t difficult to decipher which is easier — digging through all of those boxes, or a quick search and print of just the documents you need? The benefits are further-reaching than just the functional improvements, though. This juxtaposition allows Shelly to exude an image of efficiency. So, not only is he faster, but he gains reputation and client trust because clients feel their dollars are used efficiently.

Lost Files Now Found: Document Management for Law Firms

legal IT solutions“Where is the file for this morning’s hearing?”

“Which file?”

“The Maxwell file…it’s about an inch thick…where is it?”

The panic started to set in. An evidentiary hearing was starting in less than an hour and the file that the firm had prepared was nowhere to be found. Without it, counsel would be flying blind. All around the office, stacks of folders, files, and loose papers created a type of chaos all too common in law firms around the country. Was it in this stack or that? Had a paralegal returned it to a filing cabinet the night before? Was it perhaps misfiled? Where in the world, among all the documents old and new, was the file for the upcoming hearing? Time was running out.

If you’ve worked in the legal field for long, you’ve probably been in that same position (at least) once before. The sheer amount of information required to successfully evaluate client needs and litigate a case would boggle the mind of those not in the legal profession. But just because you are familiar with the scenario above doesn’t mean you have to accept it as the status quo. There is a better way to stay organized and get things done. You don’t have to have boxes of files in storage and file cabinets full of reams of paper all around the office. Every document you handle can now be digitized, making it easier to take your work from the office to the courtroom and to all points in between.

Using VoIP to Transform Your Legal Practice

i-PhoneVoIPIf we’ve learned anything when working with attorneys and law firms, it’s that the focus on clients and cases is so laser-sharp that everything else can be a distraction.  That’s why we’re always very cautious when making recommendations for new tools and technology—not because new tools aren’t worth exploring, but because any time and attention not focused on clients can feel wasted. Everything that puts you on the path to helping your clients and building your practice is useful. Anything else is a waste of time.

But we have found one tool that—without exception—helps attorneys, paralegals, and their staffs be even more productive and do even better work.

Creating Custom Solutions: Getting Compulaw and Exchange to Work Together

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When one of our law firm clients began looking for a new email solution, they had a number of unique needs. They were eager to make scheduling and calendars more transparent across their practice. They wanted increased management of who was sending and receiving different types of messages. And they wanted to be able to quickly find old correspondence at a moment’s notice, from the courtroom to their client locations. Once we settled on hosted Exchange handling all of those needs and more, we examined the rest of their email-related workflow and realized there was a significant detail that had yet to be accounted for—Compulaw integration. Like many law practices, they couldn’t move forward with any suggested changes if it meant leaving Compulaw behind.

The Power of Data in the Cloud for Law Firms: Transforming Bryant Whitten with the Shared Cloud

i-Professional-ServicesShelly Bryant of Bryant | Whitten, LLP came to DiamondIT with a common problem that needed solving: how could they reduce all the paperwork and clutter in their office without increasing costs or making things more complicated? Our custom solution to that problem had far-reaching additional benefits. It enabled Bryant to say, “The use of data and technology helps me get an advantage against my opponents.” We worked with his team to formulate a cloud strategy that would make working everywhere, from the office to the courtroom, a breeze, without compromising data security. As a law firm, the data being stored wasn’t just important to their staff and clients, but some of it was critical to ongoing legal matters. The data had to be at their fingertips, with the chance of having those digital assets be lost, compromised, or even stolen not just be minimized, but be eliminated entirely.

Under New Management: The Benefits of the Cloud for Law Firms

i-Professional-Services“You should have seen their faces. No one in the courtroom could believe how fast I was able to provide each document the other side requested at the hearing.” One of our clients, an attorney in Kern County, called to tell us how much he loved his firm’s new cloud infrastructure. Gone were the days of hauling boxes and boxes of files to hearings and depositions. Now, with everything stored and easily searchable in the cloud, he attended these same events with a laptop and portable printer. And every time the judge or opposing counsel requested some bit of information or document, he simply pressed a few buttons and printed out a fresh copy right then and there. He was delighted each time opposing counsel had to rifle through stacks and stacks of files, looking for one document, as their clients sat staring at them with the meter running, each passing minute costing more and more in fees. “My clients are getting the best possible service and a great return on their investment in me and our firm. It’s amazing how much better and faster I am able to work on their behalf.”

Law, Order, and Security: Good Network Design Keeps Your Legal Practice Safe without Sacrificing Function

i-Network-SecurityA few years ago, we had a client in Kern County that came to us with the best kind of problem—his law practice was growing quickly. As excited as he was to go from sole practitioner to thriving practice, there were growing pains along the way. In this case, the firm’s IT infrastructure wasn’t built to support having more than just a couple people in the office. Adding new workstations was just the tip of the iceberg. More pressing was the need to ensure that security was still rock solid as the network expanded.

In many cases, there is little thought given to the future plan of the network when it comes to the design. Not unlike the client above, we often find an attorney will open a practice with a few clients and their own computer, ready to make a go of building a law firm. And as the firm grows, another computer is plugged into the wall and another phone added, and so on and so forth, until years later the network is an unwieldy mess and not even the employees know what leads where.

Five Collaboration Tools That Can Help Your Legal Practice Soar

i-Professional-ServicesI was excited recently when I came across a Scottish case study discussing how law firms in Europe were moving data and applications to the cloud.1 When I finished reading I thought to myself, “Finally!” With the rise in productivity associated with cloud-based infrastructure, it’s only logical that the legal profession catches up to speed. We’ve been working with law firms for years, and find that once we detail the cost reductions and efficiency increases–without compromises on security–associated with the cloud, they are often eager to make the move.

In the legal profession, your primary concern is taking care of your clients. Navigating the law on their behalf is job one, and your internal tools and processes–including your network– have to further that goal, while still operating within your profession’s guidelines. Concerns about staying compliant with the law take time and energy away from serving client interests and getting real work done.