Ready to Grow Your Business? Start with an IT Assessment

Strategically managing your technology can create the competitive edge you’ve been looking for.

Conversely, failing to maximize the power of technology can result in huge losses. You might even lose your business – 60% who experience a data breach close their doors within 6 months. If their cybersecurity technology had been up to speed, they’d probably still be in business.

Just about every business relies on technology for day-to-day operations but not every business owner pays attention to how IT influences overall business goals and growth. If you’re not sure where your network stands in terms of security and performance ability, you can’t take advantage of the strategic benefits of technology.

Whether you want to reduce expenses, ramp up productivity or gain market share, knowing where you are in terms of your technology will get you there faster.

A thorough assessment of your IT environment by a knowledgeable, business-savvy managed services partner is the best way to determine your technology needs. A deep look into your strategic alignment of technology, people and processes identifies areas where enhancement can propel your company toward faster growth, operational efficiencies and increased revenues.

When you look at your technology needs through a business leader lens, you can align your strategic goals with your technology functions and features. Our Central and Southern California clients have relied on us for decades to optimize their networks. DiamondIT does a thorough strategic assessment of your system to confirm that it is running optimally, is secure and has the tools and apps in place to facilitate your objectives.

Assess your network performance and security

If your network isn’t functioning at optimal level, it could be costing you valuable time and energy. To go forward you must first know where you are.

During an assessment, DiamondIT looks at the design, security and performance of your IT environment and the day-to-day operation of your technology infrastructure. An initial interview with leadership includes learning your technology pain points. The network assessment services include a baseline security assessment and additional security reports, such as a Dark Web scan.

Chronic IT issues, hardware maintenance and critical pieces of technology may be causing problems due to support issues or aging out. Findings during the IT assessment may include:

1. Security pitfalls like not having a good password policy, breach detection or Dark Web scanning

Security, of course, is a huge issue with any network and it’s important to stay on top of it. During the assessment, DiamondIT evaluates your network for vulnerabilities and determines your Risk Score, based on a standard set of reports and tools, from 1 to 100.

2. End of life and out-of-warranty technology

When manufacturer warranties do not protect servers and other hardware, a hardware failure can result in extended downtime while you search for parts and someone to repair the equipment. End-of-Life devices such as firewalls and workstations decrease in effectiveness and may result in data breaches, data loss and, most likely, a decrease in employee morale.

3. Inadequate backup storage

Data backups can save your business from considerable downtime and data loss in the event of a disaster. When your backup device is full recovering enough information to keep your business operating – or even to stay in business! – will be a long, expensive ride.

At the end of your assessment you will know the capabilities, vulnerabilities and resources of your IT infrastructure. This tells you the direction you need to go with your technology so it is working in tandem with your strategic goals.

Partner with DiamondIT to assess your network and enhance your ability to get the job done with an optimized IT infrastructure. Schedule your assessment online or call us at 877-716-8324.

Don’t Trade Security for Wi-Fi Connectivity – Top Ten Threats to Your Wi-Fi Network

The ability to connect to the Internet anywhere and at any time has made a business Wi-Fi network a necessity for most organizations. With benefits ranging from increased productivity to improved customer satisfaction, implementing a wireless network for your employees and guests is no longer just an option. It’s pretty simple to enable Wi-Fi, just walk into any retail store or office lobby and you’ll find a long list of available connections. However, keeping the network secure is the real challenge.

Losing Net Neutrality and How the New Ruling Could Affect Schools

On December 14, 2017, the FCC voted to repeal net neutrality rules in a 3-2 vote along party lines and signaling a victory for telecommunications companies, according to the Los Angeles Times.  Now lawmakers are fighting back and in mid-January, CNET reported that Democrats announced all 49 of their senators, and one Republican, Susan Collins of Maine, will vote on a bill that uses the Congressional Review Act to reinstate the regulation.

5 Ways To Make Cloud Easier to Use

Change is scary, especially when it pertains to your business. You’ve made the important decision to implement a cloud-based technology solution, but now things seem complicated. How will all the files and emails be accessed? How much down time is expected? What if current applications don’t work properly?

The cloud, when implemented properly, makes everyone’s life easier. But if you rush through the process, or skip any of the 5 vital steps listed below, it can make your work environment cumbersome, and reduce the impact of your exciting investment.

Here are 5 ways to simplify your cloud usability:

E-Rate Helps Schools Become More Wi-Fi-Centric with New Funding Announcement: DiamondIT Helps Schools in Kern County Improve Broadband Capabilities

 Two years ago, a major technology funding announcement for $2-billion was released to much media fanfare: The U.S. Federal Communications Commission (FCC) voted to improve the 20-year old E-Rate program with a large influx of funds.  Excited by the progress since that 2014 announcement, the FCC  recently announced they have voted to increase the E-Rate budget to US$1.5 billion, annually, to improve Wi-Fi networks at schools and libraries across the country.

The Dangers of Pokémon Go: How Businesses Can Prevent the Popular Game from Becoming a Cybersecurity Threat


Unless you have been living under a rock you’ll have heard of the latest craze ‘Pokémon Go’. It is an “augmented reality” game for smartphones that’s based on Japan’s 1990’s Pokémon franchise, which allows users to physically go out and ‘catch’ their own Pokémon using their phone.

The gPokemaname has become a sensation seemingly overnight and latest figures show user numbers are up to 20-25 million per day, according to Venturebeat Magazine.  While the game is still not available in some countries like Ireland, Australia, New Zealand, the response world-wide has been spectacular – attracting both the young and the young at heart.

Pokémon Go is heralding in a new era for Nintendo and Niantic – breathing life into the franchise that might have seemed dated just a few months prior.  But the game has also been the subject of some alarming headlines including reports of players being mugged as well as some Pokémon enthusiasts causing a public nuisance.  Adding fuel to fire, there are also reports of viruses being found in fake copies of the Pokémon Go application.

Beyond the more sensational headlines (which one hopes will be few and far in between), Pokémon Go is now raising network security concerns in the business world.  The implication is that the game, once downloaded on mobile devices that hold sensitive/confidential business information, could pose a compelling security risk.

Mapping Out Your School’s IT Upgrades to Keep Up With Connectivity Requirements


It’s been said that an eye for an eye makes the whole world blind. But one-for-one isn’t always bad. In schools, for example, one-to-one funding brings a laptop into each student’s home. Rather than blinding them, it opens their eyes to the World Wide Web and its educational opportunities.

Students also bring their laptops into classrooms, which can cause quite a burden on your school’s internet bandwidth. This – coupled with an increasing bring-your-own-device (BYOD) culture as teachers and students also bring their smart phones and tablets – subject schools to ever-greater connectivity requirements. Of course, schools also face funding challenges that can impair their ability to purchase new equipment and upgrades on a regular basis. So when a school does upgrade its technology, it must be able to last.

How to Manage Your School’s Transition to VoIP


The migration of schools to voice-over-internet-protocol (VoIP) phone systems has been a long time coming. Legacy phone systems have been a money sink for long enough that school districts across California are leaving these sunk costs for technologies that will start saving them money. To further contribute to this, the FCC recently changed the E-rate funding system. While schools used to get discounts on their phone and voice systems, discounts on telecommunications technologies are now getting phased out. In lieu of depending on these telecom companies, it’s making more sense from a budget perspective to have your own premise-based VoIP setup. These changes fall in line with modified requirements for emergency notifications, for which VoIP is the ideal technology.

How Virtualization Saved a Hospital from a Server Crash

th7255ZIKBIn the list of phrases that evoke trust, where does “limited warranty” fall? It’s right there with “I’ll get to it soon” and “gently used.” Some businesses only support you after you’ve invested a lot of money and even then only under certain circumstances.

We have a client who had seen plenty of limited warranties in previous IT purchases and had come to us to get an assessment of their network. That same week, this hospital had their primary domain controller server crash, which can be devastating when medical records are on the line. DiamondIT was there at all hours of the night to get them back up and running. We even loaned them equipment to tide them over.

Upgrading Network Security Systems to Protect California Hospitals From Confidentiality Lawsuits in 2016

networklockThe long reach of litigation has grabbed onto every element of the healthcare industry, creating something of an arms race between prosecutors and hospital administrations. As technologies, such as electronic health records, keep growing and moving, new issues can be unveiled and exploited. Patient confidentiality, for example, has become significantly more complicated to protect than it was 20 years ago. That doesn’t change the fact that federal and California law allows patients to sue doctors and hospitals for failing to take reasonable measures to protect their confidential information. This means it’s more important than ever before for healthcare facilities in California and throughout the nation to implement security systems that protect their patients’ information.