Technology Solutions for the Medical Services

Put your energy into caring for your patients – not triaging IT issues.

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Securely Access Patient Records

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Effortlessly Meet Compliance

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24/7/365 Help Desk Support

When Life Is in the Balance,
There’s No Room for Error

We understand how critical attention to detail is for every facet of the medical field. It isn’t just patient records that require extra vigilance; it’s your entire network. From booking appointments to managing insurance submissions, your network is the key to success on many levels. Does your network make it easier to serve patients with that level of exactness? Or, is your IT infrastructure leaving you vulnerable to misdiagnosis and malpractice? Your time and energy are better spent focusing on patient care — leave managing your medical practice IT infrastructure to Diamond IT.

From Imaging Equipment to Diagnostic Tools, a Healthy Network Is Key to Healthy Patients.

The tools needed to operate a successful medical business are not easy to support and manage. The team at Diamond IT understands the medical sector and the unique needs of medical providers across all fields and disciplines. With Diamond IT at your side, you can rest assured that both your patients and your practice are safe, secure, and supported for whatever technological needs come into play. By partnering with us, you’ll:

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Continue business seamlessly in the event of a disaster

When the unthinkable happens, medical professionals are on the frontlines, offering help and assistance for those in need. With Diamond IT, you can be sure that your network operations remain intact when you need them most.

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Preserve patient data without worry

It isn’t enough to simply archive records. You’re legally obliged to securely store patient information. Data backup and disaster recovery solutions in the medical sector must be efficient and flexible without compromising security.

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Access your ERM system when you need it

Your Electronic Medical Records system holds the information you need to diagnose and treat patients accurately. With Diamond IT, you’ll be able to access the systems and associated data from anywhere without compromising security.

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Streamline insurance payments and collections.

Let Diamond IT help navigate the maze of submitting insurance filings and collecting patient payments. An inefficient system can mean lost revenue, leading to higher costs for other patients and missed opportunities. With Diamond IT, you can make sure payments are received and processed in a timely manner.

 

Diamond IT by the numbers

Established
1990
Bakersfield, CA
Client Satisfaction Rating
9.7 / 10
3,200+ reviews
Average Client Uptime
75.99%
Ask us about our uptime

How Diamond IT works with companies in California

1

Assess

We discuss your needs and goals to determine the best solution to meet them.

2

Plan

We will design a solution that aligns with your business goals and IT budget.

3

Implement

We deliver full-service, worry-free IT solutions and support

4

Monitor

We vigilantly monitor your systems and look for ways to keep your IT and business running optimally.

You deserve an IT provider who understands how to meet your regulatory, IT and budget requirements.

We Want to Help You Offer Patients Better Care

Having the right IT services provider on your side is key to long-term success. With Diamond IT, you’ll use technology to overcome challenges and gain an advantage. We’ll simplify and modernize your HIPAA compliance programs so that you are always on the right side of regulations. By leveraging the latest tools and systems, you’ll offer better, more efficient, comprehensive care to your patients. Here are some of the ways we can help:

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Managed Security

Keep your electronic medical record data safe, secure, and accessible, and remain in compliance with EMR regulations with SecureCentric, our robust, comprehensive managed cybersecurity solution. SecureCentric is a powerful way to protect sensitive data and mitigate risk. It includes advanced threat protection, breach detection, security awareness training, and expert response to potential threats

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Managed IT

Through our worry-free managed IT services, ManageCentric, you can focus on building your business from the outside instead of dealing with challenges from within. We provide guaranteed response times, discounts on project labor and a range of service plans. With ManageCentric, you get strategic guidance and expertise to plan, implement, manage and support your entire IT network – all at a price that fits your budget.

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24/7 IT Support

Diamond IT offers 24/7 support for your infrastructure. Any IT problem, large or small, is handled with expertise by the Diamond IT team, giving you back more hours in the day to focus on patient care. Morning, noon, or night, your IT needs will be managed by the most skilled and experienced team available.

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Managed Backups

BackupCentric provides the peace of mind of a secure hosted environment that keeps your information safe and your facility running smoothly. When the unexpected occurs, you’ll be back up and running again as quickly as possible. Our team regularly monitors and tests backups and manages your storage expenditures, validating that your files and applications can be reliably recovered when you need them the most.

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4.9
Based on 91 reviews
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Diana Ortiz
23:40 21 Nov 24
The Techs are the very best always kind and knowledgeable. They ROCK!!
Dr Juanita Webb (Dr J)
23:07 04 Sep 24
hesham elshazly
19:17 27 Aug 24
awesome job
Joanne Bender
23:04 11 Jun 24
Our CPA firm has been with Diamond IT for over 14 years beginning with in house support and then transitioning to the Cloud in 2013. They have provided excellent technical & personalized service from day one. The entire staff continues to be professional, knowledgeable & responsive to our needs. We highly recommend their services!
Adrianna Aguilar
13:36 06 Jun 24
Tim Thornton
18:13 09 Feb 24
Great work as ususal
Tim Thornton
18:18 18 Jan 24
Gretchen Ryan
20:24 09 Jan 24
Rodolfo Diaz-Navarro
18:39 02 Jan 24
Cece Coldiron
22:55 13 Nov 23
Accounts Payable
18:37 03 Nov 23
James Clifford
20:36 12 Oct 23
Lewis Shomer
14:04 06 Oct 23
great
PERLA FIKTER
23:44 18 Sep 23
Liz Garcia
00:35 13 Sep 23
Leanndrea Weible
05:03 18 Aug 23
Raquel Escobar
18:41 31 Jul 23
Robert Gillyon
20:41 22 Mar 23
Had nothing but good experience.
David Korse
22:37 15 Mar 23
lisa hughes
21:08 09 Feb 23
was helpful explaining what and why, worked with what we had on hand, contacted CEO by end day for more updated information. thank you, RoyLH
Charles Baldwin
18:41 09 Feb 23
The technicians I've spoke with are always efficient at solving my issues and very professional to work with.
Albert Lopez
21:34 16 Oct 22
Nick called right away, addressed problem and called back to make sure issue was resolved. Quick reply and quick fix.
Jay D
06:42 03 Dec 21
Nick provided prompt support and sought another path for making contact when the primary method wasn't available. Once the service call was started he was very efficient and courteous. He also clearly wanted to make sure all issues were resolved before ending the call. The Diamond IT remote interface also worked very well. ---JD
Theresa Oaks
23:10 07 Aug 21
This company is wonderfully professional, quick to respond, and extremely knowledgeable. They took what was an incredibly frustrating problem for me, and made short work of it. I highly recommend Diamond IT for all IT needs
L W
22:33 19 Jul 21
Great people, quick fixed my problem!
S. GONZALEZ JR
04:40 20 Nov 20
Tommy is amazing. I have had multiple visits and he has always provided excellent service. It’s normal for him to go above and beyond to make sure all is working well. Keep up the great service Tommy!
Eric Samuels
17:40 02 Nov 20
Great support! I was in a rush to switch computers and Tommy helped me through the process very quickly! Also appreciated that he followed up with me.
Jay Schlosser
22:33 27 Jan 20
We use Diamond on an unlimited plan. It's a little pricey but in this day and age, having an IT pro on-demand is worth the expense. They've been pretty responsive every time I have an issue.
Thomas Woods
16:40 14 Feb 19
always a pleasure to do business with Diamond. From hardware orders to tech support I have seen this company grow as I have been a client for 14 years +...… Their customer service is awesome and I always feel like they truly care about our firm....

You’re Responsible for More Than a Patient’s Health

You hold more than a person’s health in your hands. You’re responsible for their identities too. Cybercriminals will relentlessly pursue data they can exploit – like names, social security numbers and medical records. When you fail to secure onsite and offsite records, you give cybercriminals the opportunities to exploit your patients.