Municipal IT Services & Support

Modernize and secure your municipal government with worry-free solutions from DiamondIT

budget

On-Budget Solutions

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Secure & Compliant IT

planning

CJIS, RIMS, CLETS & 911 Specialization

Modernize Your Municipality With Secure IT Services

As the expert managed IT provider for municipal governments in California, Diamond IT actively protects cities from the onslaught of cybersecurity attacks targeting California cities. Municipal governments now have access to unprecedented funding to modernize their agencies through the American Rescue Plan Act and CARES. Diamond IT can help you maximize available funds to secure your agency and better serve your citizens.

IT Services Invested in Your City

With the right team, IT doesn’t have to be stressful. We focus on creating IT strategies that help bring you peace of mind. With the right combination of cybersecurity, the cloud, and IT support, you can deliver the essential services your California community relies on with less worry and more confidence than ever.

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A Cybersecure City

California cities are being attacked more than any other state, making cybersecurity critical.

Diamond IT keeps your municipality, employees, and residents secure.

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Compliant IT

For over 20 years, local governments have trusted Diamond IT to create affordable, compliant managed IT solutions.

We have first-hand experience managing compliance requirements: your compliance requirements, whether its PCI, HIPAA, FedRamp or CJIS.

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Strategic partners

We help municipal governments modernize their operations with networks that meet federal and state compliance regulations without breaking the bank.

California cities and law enforcement agencies have trusted Diamond IT to design compliant and affordable cloud through Azure and Office 365 government community cloud (GCC).

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Better support

With a 24/7 support team, threat-monitoring and a proactive team, Diamond IT eliminates IT problems before they have the chance to occur.

We leverage technology to help you serve your constituents safely and quickly.

California Municipalities Rely on Diamond IT

Established
1990
Bakersfield, CA
Local government customers served
0,000
and counting
Average Response Time
1.6
minutes
Client Satisfaction Rating
5 .7/ 10
3,200+ reviews

How Diamond IT works with companies in California

1

Assess

We discuss your needs and goals to determine the best solution to meet them.

2

Plan

We will design a solution that aligns with your business goals and IT budget.

3

Implement

We deliver full-service, worry-free IT solutions and support

4

Monitor

We vigilantly monitor your systems and look for ways to keep your IT and business running optimally.

The Digital Transformation Is Here – and It’s Affordable. Increase Efficiency & Security Without Breaking the Budget.

Managed IT Services For Governments

With technology and 20+ years of experience, Diamond IT is here to help your agency drive better constituent experiences, improved government cohesion, and a solid IT strategy that fits your needs and budget.

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Cybersecurity

Cyberattacks are increasing on cities, government agencies, and law enforcement. With government initiatives like the CARES Act and American Rescue Plan Act of 2021, small governments have an unprecedented opportunity to protect their assets and constituents with an updated cybersecurity strategy. Our managed cybersecurity solutions deliver the tools and assistance you need to protect sensitive data and mitigate your risk, including increased threat protection, breach detection, security awareness training, and expert response to potential threats.

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Managed IT Services

We offer a variety of managed IT services to fill the tech gaps in your agency, including 24/7 support, data backup, critical updates, monitoring, and more. ManageCentric is our comprehensive managed IT support plan. Other plans include co-managed, pay-as-you go, and unlimited support solutions. We also provide guaranteed response times, discounts on project labor. No matter which option you choose, you’ll get you get the support you need at a price that fits your budget. Your city can lean on our strategic guidance and expertise support your entire IT network.

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Cloud Consulting Services

It’s time to take full advantage of the cloud. Our cloud consulting services focus on empowering your organization. We do this by delivering a secure, collaborative environment, configured specifically for your regulatory needs, whether its PCI, CJIS, or HIPAA. With a modern collaborative cloud environment, you can securely manage operations and support your constituents under any circumstances.

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IT Support

When it comes to an IT issue, we understand – you need assistance you can rely on. Our team is here to accommodate your agency’s needs through consulting, projects, remote support, and assessments. We offer distinct levels of support based on your current needs. Work with us on a specific project. Get help when you need it with our pay-as-you-go to managed IT support. Outsource some, or all, of your IT needs through our ManageCentric Essentials and ManageCentric Complete solutions.

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4.9
Based on 91 reviews
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Diana Ortiz
23:40 21 Nov 24
The Techs are the very best always kind and knowledgeable. They ROCK!!
Dr Juanita Webb (Dr J)
23:07 04 Sep 24
hesham elshazly
19:17 27 Aug 24
awesome job
Joanne Bender
23:04 11 Jun 24
Our CPA firm has been with Diamond IT for over 14 years beginning with in house support and then transitioning to the Cloud in 2013. They have provided excellent technical & personalized service from day one. The entire staff continues to be professional, knowledgeable & responsive to our needs. We highly recommend their services!
Adrianna Aguilar
13:36 06 Jun 24
Tim Thornton
18:13 09 Feb 24
Great work as ususal
Tim Thornton
18:18 18 Jan 24
Gretchen Ryan
20:24 09 Jan 24
Rodolfo Diaz-Navarro
18:39 02 Jan 24
Cece Coldiron
22:55 13 Nov 23
Accounts Payable
18:37 03 Nov 23
James Clifford
20:36 12 Oct 23
Lewis Shomer
14:04 06 Oct 23
great
PERLA FIKTER
23:44 18 Sep 23
Liz Garcia
00:35 13 Sep 23
Leanndrea Weible
05:03 18 Aug 23
Raquel Escobar
18:41 31 Jul 23
Robert Gillyon
20:41 22 Mar 23
Had nothing but good experience.
David Korse
22:37 15 Mar 23
lisa hughes
21:08 09 Feb 23
was helpful explaining what and why, worked with what we had on hand, contacted CEO by end day for more updated information. thank you, RoyLH
Charles Baldwin
18:41 09 Feb 23
The technicians I've spoke with are always efficient at solving my issues and very professional to work with.
Albert Lopez
21:34 16 Oct 22
Nick called right away, addressed problem and called back to make sure issue was resolved. Quick reply and quick fix.
Jay D
06:42 03 Dec 21
Nick provided prompt support and sought another path for making contact when the primary method wasn't available. Once the service call was started he was very efficient and courteous. He also clearly wanted to make sure all issues were resolved before ending the call. The Diamond IT remote interface also worked very well. ---JD
Theresa Oaks
23:10 07 Aug 21
This company is wonderfully professional, quick to respond, and extremely knowledgeable. They took what was an incredibly frustrating problem for me, and made short work of it. I highly recommend Diamond IT for all IT needs
L W
22:33 19 Jul 21
Great people, quick fixed my problem!
S. GONZALEZ JR
04:40 20 Nov 20
Tommy is amazing. I have had multiple visits and he has always provided excellent service. It’s normal for him to go above and beyond to make sure all is working well. Keep up the great service Tommy!
Eric Samuels
17:40 02 Nov 20
Great support! I was in a rush to switch computers and Tommy helped me through the process very quickly! Also appreciated that he followed up with me.
Jay Schlosser
22:33 27 Jan 20
We use Diamond on an unlimited plan. It's a little pricey but in this day and age, having an IT pro on-demand is worth the expense. They've been pretty responsive every time I have an issue.
Thomas Woods
16:40 14 Feb 19
always a pleasure to do business with Diamond. From hardware orders to tech support I have seen this company grow as I have been a client for 14 years +...… Their customer service is awesome and I always feel like they truly care about our firm....

Not Every IT Company Understands Municipal Governments

When cities want to protect their citizens, recover critical lost data or need significant improvement in their technology performance, they call Diamond IT. Not all IT providers understand the needs of municipal and tribal governments. From ARPA funding to HIPAA, data retention requirements, and city council politics, we’ve been there, done that. And we can help you.