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Finding the Right IT Partner Starts With Knowing What to Look for

The right IT partner doesn’t just improve your IT. They help your business thrive. As you evaluate options, don’t just look for a number to call when you run into a problem. You want a partner who can support every level of your business.

Your provider should have a proactive approach to IT services. Instead of waiting for one of your systems to break, they maintain your technology and actively prevent issues. You want a company that employs a range of experts. One of the benefits of hiring a managed IT service provider is that you get a fully-fledged IT department for a fraction of the cost of hiring every expert you need to maintain systems, protect your business, continually monitor your network and offer strategic advice. If your potential partner doesn’t have people to fill each role, keep looking.

As you evaluate their staff, pay close attention to credentials too, especially around cybersecurity. Breaches are increasingly common. A security-focused IT support provider will scale your plan so you only pay for the protective measures your business needs. They’ll have certified information security systems professionals (CISSPs) on staff. This gives you access to the team, tools and knowledge that are required to keep cybercriminals out of your business.

In your vetting process, go beyond their website. Make sure the claims the IT company makes online is backed by client experiences. Read reviews of the company on Google and check out their customer satisfaction scores.

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