Reliable IT Support is a Phone Call Away
We understand IT is a critical piece of your business infrastructure. With locations in California and remote assistance available, our experts will provide the assistance you, your business and technology needs.
For clients, we pair reliability with proactive managed IT services. Problems don’t spiral out of control. Security-focused IT experts minimize cyber risks. Virtual strategic chief security- and chief technology officer-level experts align IT decisions with your overall business strategy – keeping your costs under control.
This is what customer-focused IT support services look like. It’s what your business deserves. Contact us to see which support packages are right for you.
You Define How We Work With You
Whether you want a block of hours or a complete business IT support package as part of your managed IT services, we have a solution for your business. Our IT support services are designed to meet you where you are now and grow with your business. Our pay-as-you-go model means you can leverage our experts when you need them. The services are flexible, but our dedication to your success is constant. We guarantee response times and provide service level agreements you can hang your hat on.
Stays the same
Our customer-obsessed experts are here to serve you with round-the-clock support and expert advice.
Rightsized support
We provide the IT support you need at a price you can afford. It’s that simple.
Proactive experts
Our IT security and technology experts solve and prevent problems, so you experience fewer outages.
Accessible support
Technology issues aren’t bound to the office, and neither is our IT support. We’re here for you, wherever your business and employees are located.
You’re driving your business forward – we’re here to make sure you reach your destination.
Finding the Right IT Partner Starts With Knowing What to Look for
The right IT partner doesn’t just improve your IT. They help your business thrive. As you evaluate options, don’t just look for a number to call when you run into a problem. You want a partner who can support every level of your business.
Your provider should have a proactive approach to IT services. Instead of waiting for one of your systems to break, they maintain your technology and actively prevent issues. You want a company that employs a range of experts. One of the benefits of hiring a managed IT service provider is that you get a fully-fledged IT department for a fraction of the cost of hiring every expert you need to maintain systems, protect your business, continually monitor your network and offer strategic advice. If your potential partner doesn’t have people to fill each role, keep looking.
As you evaluate their staff, pay close attention to credentials too, especially around cybersecurity. Breaches are increasingly common. A security-focused IT support provider will scale your plan so you only pay for the protective measures your business needs. They’ll have certified information security systems professionals (CISSPs) on staff. This gives you access to the team, tools and knowledge that are required to keep cybercriminals out of your business.
In your vetting process, go beyond their website. Make sure the claims the IT company makes online is backed by client experiences. Read reviews of the company on Google and check out their customer satisfaction scores.
How Diamond IT works with companies in California
Assess
We discuss your needs and goals to determine the best solution to meet them.
Plan
We will design a solution that aligns with your business goals and IT budget.
Implement
We deliver full-service, worry-free IT solutions and support
Monitor
We vigilantly monitor your systems and look for ways to keep your IT and business running optimally.
Diamond IT’s customer service is awesome. I always feel like they truly care about our firm.
– Thomas Woods, Daniells Phillips Vaughan & Bock
Diamond IT by the numbers
Established
Bakersfield, CA
Client Satisfaction Rating
3,200+ reviews
Average Client Uptime
Ask us about our uptime
Poor IT Can Derail Your Business
When your technology isn’t working, business stops. You lose money. Without reliable IT support, you’re stuck wondering if it will be hours, days or even longer until the problem is resolved and you’re back to work. How long can you afford to wait? Book a consultation to see which support packages are right for you.