Businesses can now integrate Microsoft Teams with features Microsoft can’t offer
VoiceCentric is your managed business communications solution. It offers enterprise voice features integrated with Microsoft Teams for enhanced reliability that Microsoft can’t provide with out-of-the-box Teams instances.
Our unified communications as a service provides a seamless end-user experience for every business, from 2 users to 2,500 users. VoiceCentric delivers the Microsoft functionality users know with more sophisticated business phone services, including receptionist applications, multi-level auto attendants, analog device support, call recording features, and contact centers. VoiceCentric delivers a flawless Mobile app for use on the go and full support for existing phone handsets.
VoiceCentric Makes Diamond IT Your First Call
Diamond IT manages your entire implementation experience from design to execution. We train your staff, proactively manage your phone system and support you whenever you need us.
Responsive support
Our support is superior to any VOIP business phone service provider. With VoiceCentric, you never have to call a big vendor that doesn’t care about you. You call Diamond IT and we’ll take care of everything – Worry-Free IT.
Proactive
cost-reduction
Diamond IT ensures you’re on the right phone services plan and are always getting the best rates. We aim to lower your total communications spend by deploying phone systems that are designed to meet your needs and proactively watch your costs.
99.999% uptime
We keep your team connected with superior reliability built into our platform. VoiceCentric offers more dependability than Microsoft Teams with guaranteed uptime of 99.99% and 99.999% of proven reliability.
Everything integrated into Microsoft Teams
VoiceCentric gives your workforce the user-friendliness of Microsoft Teams fully integrated with enterprise voice and contact center features. Users maintain full Microsoft functionality in the Teams application, including mobile, without cumbersome, less-intuitive 3rd-party applications.
We believe every business should have the ability to communicate and collaborate in real-time, without hassle.
Powered by best-in-class business phone systems, supported by Diamond IT
VoiceCentric is delivered by Diamond IT’s customer-obsessed team and backed by Microsoft and Cisco. With integration into Microsoft 365 and applications you use every day, our unique managed business communications and collaboration solution is unparalleled in its feature set, giving you the power and flexibility to communicate when, where and how you need to, worry-free.
How Diamond IT works with companies in California
Assess
We discuss your needs and goals to determine the best solution to meet them.
Plan
We will design a solution that aligns with your business goals and IT budget.
Implement
We deliver full-service, worry-free IT solutions and support
Monitor
We vigilantly monitor your systems and look for ways to keep your IT and business running optimally.
Diamond IT by the numbers
Established
Bakersfield, CA
Client Satisfaction Rating
3,200+ reviews
Average Client Uptime
Ask us about our uptime
Don’t let your business get put on hold
Other providers of unified communications as a service offer overcomplicated phone systems with limited support and user training. And when the platform doesn’t work, your business could lose time and money waiting on hold with large service providers. We think you deserve a better communications experience.
